Mortgage broker Custom House
Mortgage and protection advice for Custom House and the Royal Docks, including new-build, shared ownership and buy-to-let.
Custom House sits in E16 on the Royal Docks, with its own Elizabeth line station alongside the DLR and ExCeL on the doorstep. The Royal Docks regeneration has filled the area with new-build flats, which sit alongside the older terraced streets around Freemasons Road. That mix shapes the mortgage work: new-build deposits and builder deadlines on one side, conventional terrace purchases on the other, with shared ownership a common first step.
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What we do here
Mortgage and protection advice for the four cases we see most. Named adviser, wherever possible.
First-time buyer mortgages in Custom House
Much of the new stock here sells off-plan with tight exchange deadlines, and shared ownership is a common route in. We know which lenders move fast on new-build flats and how staircasing works later.
First-time buyer adviceRemortgaging in Custom House
Owners coming off early new-build deals often find their own lender's offer beatable. We compare lenders across our available panel and flag the valuation quirks that can affect flats in newer blocks.
Remortgage adviceBuy-to-let mortgages in Custom House
ExCeL, the Elizabeth line and the wider Royal Docks regeneration keep tenant demand steady. We arrange buy-to-let mortgages for individuals and limited companies, on new-build flats and older terraces alike.
Buy-to-let adviceProtection advice in Custom House
Life cover, critical illness and income protection sized to the mortgage you actually take. Leasehold service charges make monthly budgets tighter here, so we make sure cover fits alongside them.
Protection adviceWhy choose Major Money Matters in Custom House
New-build and shared ownership are where a mortgage broker earns their keep, because lender appetite for high-rise flats, incentives and staircasing varies enormously. We are based in Romford, trading since 2004, with over 90 lenders to call on. Most Custom House clients handle everything by phone and video, with named adviser support wherever possible from decision in principle to completion.
Local to you
Based nearby, on the same line
Most Custom House clients never need to travel. If you would rather talk it through than read on, a quick call covers the same ground.
Request a callbackCustom House mortgage advice, new-build deadlines included
Whether you are reserving off-plan or buying an older terrace, a quick 15-minute call maps out your budget and timeline. Phone, video, or the Romford office in person.
We aim to return your call as quickly as we can. Mon to Fri 9am to 5pm, weekend appointments on request.