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About

About Major Money Matters

Family-led, Romford-based, four advisers, advising since 2004.

Who we are

Mark Potter founded Major Money Matters in July 2004 and built it the slow way, one client and one returned phone call at a time. Twenty years on, Major Money Matters is a family firm of four advisers arranging circa £170m of lending during the 2025–26 financial year, with Oliver Potter advising on bridging and specialist cases. Most of our work still comes from clients on their second, third or fourth mortgage with us, and a growing share from their children, coming back for a first home of their own.

Major Money Matters Ltd is an appointed representative of Sesame Ltd, one of the largest broker networks in the UK. That gives us access to over 65 lenders across the market, real compliance support behind every case, and the operating weight of a much bigger firm. We are still small enough that you will know your adviser by name.

Why we exist

The mortgage market is splitting in two. On one side, single-lender stacks where the broker, conveyancer, surveyor and protection panel all sit inside the same group, and your case follows the route their pipeline is built for. On the other, small brokers running on their own, with no operational support behind them when a case gets hard.

Major Money Matters sits deliberately between the two. Access to over 65 lenders across the market. Integrated conveyancing and protection where it genuinely helps you, optional where it does not. No walled-garden routing and no captive conveyancing panel. Broad choice. Integrated support. In your corner.

The team

Four advisers, between them covering residential, buy-to-let, bridging, specialist contractor and self-employed cases, and protection. A named adviser stays with you wherever possible, from first call to completion and future remortgages. No call centre, no junior handover. Meet them below.

What we expect of ourselves

  • Access to over 65 lenders across the market, never a single-lender tie.
  • A named adviser wherever possible. We try not to pass you between people.
  • We aim to return your call as quickly as we can, every day we are open.
  • An honest answer when a case is hard, and a clear plan if it can still be placed.
  • If we cannot place a case, we tell you why, and we tell you who can.

Meet the advisers

Four advisers covering residential, buy-to-let, bridging, specialist and protection. A named adviser stays with you wherever possible.

The team behind your case

Case progression and training, all run from the Romford office.

Sam Johnny, Case progressor

Sam Johnny

Case progressor

Lee Murphy, Trainee mortgage consultant

Lee Murphy

Trainee mortgage consultant

Reviews

What our clients say

Real reviews from clients across Romford and Essex, verified on Google.

Rated 5.0 out of 5 from 92 Google reviews Read the reviews on Google

Posted on Google Google
Paul Maysmith profile picture
Paul Maysmith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always a great experience. Thanks to Mark Potter, Chantel Smith on the mortgage side and Oliver Alan on the insurance. Can't recommend the team highly enough.
Posted on Google Google
Ramona Iuga profile picture
Ramona Iuga
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5 stars service,Mark and the team always offer a great service and support all the way,highly recommended.
Posted on Google Google
Fancy Window Cleaners profile picture
Fancy Window Cleaners
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from Mark and the team as always.
Posted on Google Google
Kelly Sainty profile picture
Kelly Sainty
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The second time we’ve used major money matters and cannot fault anything! Both Mark and Chantel as helpful as ever
Posted on Google Google
Amy Phillips profile picture
Amy Phillips
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A huge thank you to Billy for all his support throughout my mortgage process. He was knowledgeable, approachable, and always happy to answer my questions, making everything easy to understand and much less stressful. His advice and guidance were invaluable, and I always felt confident I was in good hands. I really appreciate all his help and would highly recommend him to anyone looking for a fantastic mortgage advisor. Thank you, Billy!
Posted on Google Google
Robert Larkey profile picture
Robert Larkey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Top quality service no fuss straightforward advice and actioned quickly once right product decided on
Posted on Google Google
Montell Chukwu profile picture
Montell Chukwu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was recommended major money matters through a friend and they haven’t been short of fantastic, Oliver Potter who handle my mortgage offered a perfect service, can’t recommend them enough!
Posted on Google Google
Billy Camden profile picture
Billy Camden
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole team at Major Money Matters are an absolute dream to work with. Their expertise, speed and friendly approach made what we thought was going to be an arduous process quick and simple. Mark, Oli and Lee were always just a phone call away if we had any questions and provided clear and easy to understand advice/guidance. We would recommend their services to anybody.

Want to talk to one of the team?

Book a quick 15-minute call. We will pair you with the right adviser for the case, and wherever possible that named adviser supports you from first call through to completion and future reviews.

We aim to return your call as quickly as we can. Mon to Fri 9am to 5pm. Weekend appointments available on request.

Call 01708 629 983
WhatsApp us