Four ways to reach us

Whichever route you pick, you reach the same small team, and wherever possible the same adviser stays with your case.

Phone

01708 629 983
A real adviser picks up. Miss us and we call back as quickly as we can. Mon to Fri 9am to 5pm, weekend appointments on request.

Call now

Email

info@majormoneymatters.co.uk
A named adviser replies, usually within one working day. For documents, we will send a secure upload link.

Email us

WhatsApp

Message 01708 629 983
Best for quick questions and scheduling. For payslips, ID, bank statements or other documents, we will send a secure upload link.

Open WhatsApp

In person

133 Shepherds Hill, Harold Wood, Romford, RM3 0NR
By appointment only. Please book ahead, as we cannot take walk-ins.

See on map

Reviews

What our clients say

Real reviews from clients across Romford and Essex, verified on Google.

Rated 5.0 out of 5 from 92 Google reviews Read the reviews on Google

    
 
 
       Posted on Google  
   
   Paul Maysmith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always a great experience. Thanks to Mark Potter, Chantel Smith on the mortgage side and Oliver Alan on the insurance. Can't recommend the team highly enough.
  
 
      Posted on Google  
   
   Ramona Iuga 
 
 
 
 Trustindex verifies that the original source of the review is Google. 5 stars service,Mark and the team always offer a great service and support all the way,highly recommended.
  
 
      Posted on Google  
   
   Fancy Window Cleaners 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from Mark and the team as always.
  
 
      Posted on Google  
   
   Kelly Sainty 
 
 
 
 Trustindex verifies that the original source of the review is Google. The second time we’ve used major money matters and cannot fault anything! Both Mark and Chantel as helpful as ever
  
 
      Posted on Google  
   
   Amy Phillips 
 
 
 
 Trustindex verifies that the original source of the review is Google. A huge thank you to Billy for all his support throughout my mortgage process. He was knowledgeable, approachable, and always happy to answer my questions, making everything easy to understand and much less stressful. His advice and guidance were invaluable, and I always felt confident I was in good hands. I really appreciate all his help and would highly recommend him to anyone looking for a fantastic mortgage advisor. Thank you, Billy!
  
 
      Posted on Google  
   
   Robert Larkey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top quality service no fuss straightforward advice and actioned quickly once right product decided on
  
 
      Posted on Google  
   
   Montell Chukwu 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was recommended major money matters through a friend and they haven’t been short of fantastic, Oliver Potter who handle my mortgage offered a perfect service, can’t recommend them enough!
  
 
      Posted on Google  
   
   Billy Camden 
 
 
 
 Trustindex verifies that the original source of the review is Google. The whole team at Major Money Matters are an absolute dream to work with. Their expertise, speed and friendly approach made what we thought was going to be an arduous process quick and simple. Mark, Oli and Lee were always just a phone call away if we had any questions and provided clear and easy to understand advice/guidance. We would recommend their services to anybody.

Prefer to write?

Leave your details and a note, and a named adviser will come back to you as quickly as we can.

Your call is taken by one of our four advisers, never a call centre.

What to expect when you call

The first conversation is a free fact-find, usually around 15 minutes. We ask about your situation, employment, income, deposit and what you are trying to do. We will outline the lending options that may be available through our panel of lenders and provide an indication of the likely costs involved. No pressure, no hard sell.

If you want to move forward, we agree a plan, run a soft-check Agreement in Principle with the most suitable lender, and start the full application. Wherever possible, the named adviser who takes your first call stays with you through to completion, evening and Saturday appointments included.

If you decide not to proceed with Major Money Matters, that is fine. There is no pressure and no obligation.

Visiting our office

We are at 133 Shepherds Hill, Harold Wood, Romford, RM3 0NR, close to Harold Wood station on the Elizabeth line. In-person meetings work well for complex cases or anyone who would rather sit down face to face.

For straightforward applications, phone and video appointments are usually quicker. We can turn documents around quickly without waiting on a diary slot.

Complaints

If something has gone wrong, please tell us first so we can put it right. You can also make a complaint to our network Sesame. Please contact them on the details below:

Write to: The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.
Email: CustomerRelations@sbg.co.uk
Telephone: 0345 0456 800 (Mon to Fri 9.00 am to 5.00 pm)

Advising since 2004 Named adviser, wherever possible No call centre Quick callback

Talk to a real adviser today

Named adviser wherever possible. We aim to return your call as quickly as we can. No call centre, no obligation.

Start your mortgage Book a quick 15-minute call

Calls may be recorded for training and compliance purposes. We aim to return your call as quickly as we can. Mon to Fri 9am to 5pm, weekend appointments on request.