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5.0 92 Google reviews
Advising since 2004

Romford mortgage broker, from your first house to your last.

With you every step.

Free 15-minute call. No credit check, no obligation. There is no fee charged at the mortgage advice stage; however, third-party fees may apply during the homebuying process.

No fee at the advice stage Over 65 lenders compared Circa £170m arranged in 2025–26 Quick callback
Mark Potter, Director and mortgage consultant

Mark Potter

Director and mortgage consultant

Reviews

What our clients say

Real reviews from clients across Romford and Essex, verified on Google.

Rated 5.0 out of 5 from 92 Google reviews Read the reviews on Google

Posted on Google Google
Paul Maysmith profile picture
Paul Maysmith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always a great experience. Thanks to Mark Potter, Chantel Smith on the mortgage side and Oliver Alan on the insurance. Can't recommend the team highly enough.
Posted on Google Google
Ramona Iuga profile picture
Ramona Iuga
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5 stars service,Mark and the team always offer a great service and support all the way,highly recommended.
Posted on Google Google
Fancy Window Cleaners profile picture
Fancy Window Cleaners
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from Mark and the team as always.
Posted on Google Google
Kelly Sainty profile picture
Kelly Sainty
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The second time we’ve used major money matters and cannot fault anything! Both Mark and Chantel as helpful as ever
Posted on Google Google
Amy Phillips profile picture
Amy Phillips
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A huge thank you to Billy for all his support throughout my mortgage process. He was knowledgeable, approachable, and always happy to answer my questions, making everything easy to understand and much less stressful. His advice and guidance were invaluable, and I always felt confident I was in good hands. I really appreciate all his help and would highly recommend him to anyone looking for a fantastic mortgage advisor. Thank you, Billy!
Posted on Google Google
Robert Larkey profile picture
Robert Larkey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Top quality service no fuss straightforward advice and actioned quickly once right product decided on
Posted on Google Google
Montell Chukwu profile picture
Montell Chukwu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was recommended major money matters through a friend and they haven’t been short of fantastic, Oliver Potter who handle my mortgage offered a perfect service, can’t recommend them enough!
Posted on Google Google
Billy Camden profile picture
Billy Camden
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole team at Major Money Matters are an absolute dream to work with. Their expertise, speed and friendly approach made what we thought was going to be an arduous process quick and simple. Mark, Oli and Lee were always just a phone call away if we had any questions and provided clear and easy to understand advice/guidance. We would recommend their services to anybody.

The advisers you will actually speak to

Four advisers, one family firm, no call centre. Wherever possible the adviser who takes your first call stays with your case through to completion and future reviews.

Mark Potter, Director and mortgage consultant

Mark Potter

Director and mortgage consultant

View profile → Book a call with Mark
Billy Drury, Mortgage and protection consultant

Billy Drury

Mortgage and protection consultant

View profile → Book a call with Billy
Ollie Allen, Protection specialist

Ollie Allen

Protection specialist

View profile → Book a call with Ollie

Meet the whole team

Why Major Money Matters

22 years of industry knowledge. Someone in your corner.

There have always been two ways to get mortgage advice. A big chain, where your case moves between departments and you start again with every phone call. Or a one-person broker with nobody behind them when the case gets hard. Mark Potter started Major Money Matters in 2004 to be the third option: a Romford family firm that answers its own phone, compares over 65 lenders, and wherever possible keeps you with one named adviser from first call through to completion and future reviews. It works. Most of our clients are on their second, third or fourth mortgage with us.

See what our lender access means

20+

years advising Essex clients, since 2004

circa £170m

arranged in the 2025/26 financial year

65+

lenders compared

15 min

call with an adviser, not a call centre

The process

How Major Money Matters works

You might buy a home three or four times in your life. We do this every working day. Five steps from first conversation to keys, and you will know exactly where your case is at every one of them.

  1. 1

    Fact-find

    A short call or video to understand your goal, income, deposit and timing. No commitment, no credit check.

  2. 2

    Recommend

    We compare over 65 lenders and put a written recommendation in front of you, with the rate, the fees, and why.

  3. 3

    Agreement in Principle

    We submit an Agreement in Principle (AIP) with the right lender and confirm the borrowing figure you can offer on.

  4. 4

    Full application

    Once your offer is accepted we package the application, chase the lender, and keep you and the solicitor in the loop.

  5. 5

    Completion and keys

    Mortgage offer issued, exchange and completion booked. We stay with you for protection and the next remortgage.

Local mortgage advice across Essex and east London

We are based on Shepherds Hill in Romford and advise across Essex and east London. Read about our mortgage broker service in Romford, or local advice in Chelmsford, Southend-on-Sea, Brentwood, Basildon and Colchester, and on the London side Stratford, Walthamstow and Canary Wharf. See every area we cover.

Before you book, the honest answers

Do I pay for the call?

No. The 15-minute call is free and there is no fee charged at the mortgage advice stage; however, third-party fees may apply during the homebuying process.

Will it affect my credit score?

No. The first call is a conversation, not an application. Nothing touches your credit file until you have seen a written recommendation and told us to proceed.

What if my case is complicated?

Bring it. Self-employed income, contractor day rates, bridging, buy to let property portfolio, recent credit blips. With over 65 lenders to compare, the cases that others might not be able to assist with are the ones we work on every week. If we genuinely cannot help, we say so on the call and point you somewhere that can.

Do I have to go ahead after the call?

No. Plenty of people use the call to get their bearings. If we are a fit, we agree next steps. If not, you leave with a clearer picture and no obligation.

Tell us what you are trying to do.

Fifteen minutes on the phone, free, with an adviser who does this all day. If we can help, we will tell you exactly how. If we cannot, we will say so and point you to someone who can. We aim to return your call as quickly as we can.

We aim to return your call as quickly as we can. Mon to Fri 9am to 5pm. Weekend appointments available on request.

Call 01708 629 983
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